Credit Coupons

Andrew Lee -

Question
I received a credit coupon from TUMI and tried to apply it to three different orders. Your store would not allow me to do so, what am I doing wrong?

Answer
From time to time it will be necessary for TUMI to issue a credit coupon to a site if there is overpayment or cancellation of an order.  If you receive a coupon code from us, it is essential that you use the entire balance in ONE transaction/order (coupon balances cannot be divided).

Please note: Coupons DO NOT cover shipping, so if you use a coupon of $65 for a $65 order, $10 of which is for shipping, it will only apply $55 of the $65 coupon to this order.  Please use your coupons for orders that subtotal your coupon amount (not including the shipping costs for your order).

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