"How is that I can get in the Forums but not the Satellite Gateway?"
The TUMI Forums and the TUMI Satellite Gateway are two separate web sites. You do not need to login (enter your username and password) to access the forums, although you will need to login if you wish to write anything on the forums. You do need to login to access the Satellite Gateway. If you are having trouble logging in to the Satellite Gateway, please click on the "Lost Password?" or "Forgot your username?" links in the Login area. These links will help you retrieve your login information. The general rule is simple: if in doubt--login!